Question 1

What is Contexa?

Accepted Answer

Contexa is an AI-powered ecommerce search and recommendation platform. Add the [contexa_search] shortcode to any page and your customers get product search that understands what they mean — not just what they type. It also includes product recommendations, real-time autocomplete, and built-in analytics.

Question 2

What platforms does Contexa support?

Accepted Answer

Contexa has native integrations for WooCommerce (WordPress plugin) and Shopify (embedded app). For any other platform, you can integrate via the JavaScript SDK or REST API directly.

Question 3

How is Contexa different from default store search?

Accepted Answer

Default WooCommerce and Shopify search rely on exact keyword matching, which limits search relevance and product findability. If a customer types "red running shoes" but your product is titled "Crimson Athletic Sneakers", they get zero results. Contexa uses AI embeddings to understand the intent behind the query and match it to the right products — even with typos, synonyms, or different phrasing.

Question 4

What AI models power the search?

Accepted Answer

Contexa uses three AI models working together: a multilingual embedding model (zylonai/multilingual-e5-large) for semantic understanding of both products and queries, a query parsing model (llama3.2) that extracts filters like price ranges, categories, and colors from natural language, and a validation model (mistral) that scores result relevance.

Question 5

What languages does Contexa support?

Accepted Answer

Contexa supports English, Hebrew, Arabic, Spanish, French, and German through its multilingual embedding model. The search works natively in all supported languages — no translation step required.

Question 6

Do I need technical skills to use Contexa?

Accepted Answer

No. The WooCommerce plugin and Shopify app both include automated setup wizards that handle everything — account creation, product sync, and search activation. No code required. For custom integrations, the REST API and JavaScript SDK are available for developers.

Ecommerce Search FAQ

General: AI-Powered Ecommerce Search

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