About Contexa

Our Mission

Your customers search with intent. They type exactly what they want. But most ecommerce search fails them — returning irrelevant results, missing products, or nothing at all.

Contexa exists to fix that. We build AI-powered product search that understands what customers mean, not just what they type. The result: better product findability, higher search conversion, and revenue you'd otherwise lose.

What We Do

Contexa is a search and recommendation platform for ecommerce stores. We provide:

• Semantic product search that understands customer intent
• Five AI recommendation types that drive cross-sells and upsells
• Real-time search analytics with conversion tracking
• Autocomplete suggestions powered by actual search behavior
• Image search for visual product discovery

We integrate with WooCommerce, Shopify, and any custom platform via REST API or JavaScript SDK.

Our Technology

Contexa runs on three AI models working together:

• A multilingual embedding model that converts products and queries into semantic vectors for meaning-based matching
• A query parser that extracts filters like price, color, and category from natural language searches
• A validation model that scores every result for relevance before showing it to the customer

Search queries execute in ~245ms. Autocomplete responds in under 5ms. Your store stays fast — all processing happens on our infrastructure.

Our Values

Accuracy over hype. We measure success by search relevance and conversion — not vanity metrics.

Privacy by default. Anonymous visitor tracking only. No PII collected from your customers. GDPR compliant.

Simplicity. Complex AI, simple setup. The WooCommerce wizard handles everything. The Shopify app installs in minutes.

Transparency. Clear pricing. No hidden fees. You see exactly what credits cost and what's free.

Get in Touch

Questions? Want a demo? Need help with setup? Reach us at support@contexa.co or visit our contact page.